PRODUCT EXPERTISE

Project Management
   Office moves & setup
   LAN room
   Vendor relations

   Disaster Recovery Planning

Network Infrastructure
   Hub / switch
   Router
   Firewall
   Wireless
   DSL & T-1
   VPN
   Security
   
Specialization
   Server:
      Microsoft Server Family

   Workstation:
      Microsoft Operating Systems

   Email:
      Microsoft Exchange Server

   Productivity:
      Microsoft Office Suite

   Antivirus:
      Symantec & McAfee

   Backup:
      Veritas

   

THE PROACTIVE WAY

At ProActive, we fully understand the challenges of a professional firm. In light of that, we have crafted four comprehensive service areas to help your organization:

1. ProActive View™
Technology Roadmap

2. ProActive Care™
Prevention & Immediate Response

3. ProActive Project™
Business First Solutions

4. ProActive Manager™
Manage Environment & Vendors

PROACTIVE PROJECT™

The ProActive Project is our process for executing project management for clients. We clearly define deliverables to assure you that each project meets your expectations and we hold ourselves accountable for delivering on everything we promise. Each of our ProActive Certified Engineers are trained in the process which guarantees you experience the same level of professionalism, quality and results every time. The ProActive Project process is the foundation that makes every project engagement a success and our clients have found that this process saves them time and money.

The ProActive Project™ Process:

1. Initial meeting to listen and understand client requirements and define the scope of
    the work.

2. Based on initial meeting, a proposal is produced within 48 hours (or within agreed
    upon time/date).

3. Review proposal with you to address all questions.

4. Client authorization to begin project.

5. Planning & preparation work begin:
    - Order Equipment.
    - Communicate with all vendors.
    - Client fills out the Client Planning Sheet.

6. ProActive Engineer begins execution of the project plan:
    - Meet with PNC resources to delegate responsibilities.

7. Interim Management meeting to check on progress and quality of work.

8. Post Project:
    - Documentation & diagrams are inserted into this Relationship Binder.
    - Post Project Check List status is completed.
    - Schedule client meeting.
    - Meet with you to review the original proposal and Post Project Check List.
    - Demo any new features the project added.
    - Client signs off that project is complete.

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