Help Desk

ProActive Help Desk

Call: 415-625-5500
(Press 1 for a 90 minute response)

Email: support@proactiveway.com

Ticket: http://connect.proactiveway.com/support

 

Online Form:

Please enter your technical support issues below.

High Priority
ProActive Care Standard and Premium clients will be contacted in 90 minutes or less during business hours.

After hours
ProActive Care Premium clients can call 415-625-5500 and press 1 for
the on call engineer 24/7.

Normal Priority
ProActive Care Standard and Premium clients will be responded to in the same day.

We look forward to serving you.

All Fields Required.   Name Phone Email Address: Category: Application Email Internet Network Printer Server User Workstation Other Description ProActive Care Status:    Priority: Normal High   Premium Standard Basic

 

Our Mission
To provide hassle-free computer services to professional firms
allowing clients to focus on their core business and have technology work for them, rather than distract them. We deliver on this
commitment through
the ProActive Way.

Our Vision
Deliver consistent
results to professional firms through proven processes and
dedicated professionals.

The ProActive Way
Responsiveness
Communication
Planning
Follow up
Results
Innovation